Organizations & Corporations

Training and education is an essential component in creating safer services and community spaces for LGBTQ people in the Capital Region. For over 20 years, the Pride Center of the Capital Region has delivered comprehensive trainings and presentations for K-12 schools, colleges, businesses, organizations, and governmental agencies in our 10-county service area.

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In 2013 alone, we reached over 2,500 audience participants. Our nationally-known trainers are experts in providing education and professional development trainings for entities seeking to improve their services for LGBTQ individuals and community.

 

Training & Education Services are designed for a variety of Organizations and Corporate audiences, including: 

  • Small Businesses
  • Corporate Professionals
  • Faith-Based Organizations
  • Government Service Personnel
  • Health & Human Service Providers
  • Law Enforcement and Emergency Service Personnel
  • Undergraduate and Graduate Students

Our Clients Include:

  • Albany County Crime Victims & Sexual Violence Center
  • Berkshire Farm Center and Services for Youth
  • Interfaith Partnership for the Homeless
  • Montgomery County Office on Aging
  • NYS Affirmative Action Officers
  • NYS Comptroller’s Office
  • NYS Employee Assistance Program
  • Public Employees Federation
  • SUNY – Albany
  • Unity House
  • YMCA
  • …and more!

Customization
Once scheduled, each training and presentation is individualized by our professional staff trainers to meet the client’s unique needs. Customized trainings and presentations not found below are also available by request.

Length of Trainings and Presentations
Our trainings require two hours minimum to build a baseline of knowledge. The Pride Center often receives feedback from audience members expressing the need for more time. When scheduling a training or presentation, we recommend considering provided more than the required minimum to allow for the greatest impact.

Pride Center Information Presentations
Each training and presentation includes a brief overview of the programs and services available through the Pride Center of the Capital Region. Additionally, our 15-30 minute Pride Center Information Presentations are also available at no cost for agencies, businesses, and community groups seeking to learn more about the many programs and services we offer.

Training and Presentation Fees
To receive a quote, please contact Lyndon Cudlitz, Training and Education Manager at 518-462-6138 x16 or lcudlitz [at] capitalpridecenter [dot] org.

 

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TRAININGS FOR ORGANIZATIONS & CORPORATIONS

  • Introduction to LGBTQ Identities & Experiences
  • Introduction to LGBTQ Community and Customer Service
  • Introduction to Trans* Identities & Experiences
  • LGBTQ Seniors
  • LGBTQ Youth
  • LGBTQ Employees in the Workplace
  • Trans* Employees in the Workplace
  • Delivering LGBTQ-Affirming Sexuality Education
Please note: The Pride Center uses the asterisk (*) to reflect the rich diversity of identities and experiences of transgender and gender non-conforming individuals.

Introduction to LGBTQ Identities & Experiences
Audience: Human Service Providers, Non-Profit Employees, Government Service Personnel, College Students
Objectives:

  • Understand concepts of sexual orientation and gender identity.
  • Increase knowledge of language and terms used by LGBTQ communities.
  • Identify challenges faced by and strengths of LGBTQ individuals.
  • Learn effective tools for creating affirming, safer services and environments for LGBTQ people.
  • Improve confidence in providing competent services to the LGBTQ community.

This training addresses sexual orientation and gender identity, common terms and definitions, and the unique experiences of LGBTQ people. Special attention will be given to the challenges LGBTQ people face such as coming out, safety, accessing care, and navigating systems in which the LGBTQ community has historically experienced discrimination.. Participants will explore issues of heterosexism, homophobia and transphobia, and will be provided with tools for implementing safer, more affirming services and environments for LGBTQ people.

 

Introduction to LGBTQ Community and Customer Service
Audience: Corporate and Business Professionals
Objectives:

  • Increase knowledge of language and terms used by LGBTQ communities.
  • Identify challenges experienced by LGBTQ clients and patrons.
  • Increase understanding of the purchasing decisions and value of LGBTQ customers.
  • Learn effective tools for improving customer service and targeted marketing.
  • Improve outcomes in providing services to LGBTQ clients and customers.

A company’s inclusion efforts towards LGBTQ issues contribute to the purchasing decisions of 70% of LGBTQ consumers. Most consumers learn of these efforts through word of mouth in the LGBTQ community and respond positively to targeted and appropriate marketing efforts. Participants will learn more about the LGBTQ community and leave this training with practical tools for enhancing customer service through interpersonal interactions, marketing, and the physical business environment.

 

Introduction to Trans* Identities & Experiences
Audience: Human Service Providers, Non-Profit Employees, Government Service Personnel, College Students
Objectives:

  • Understand concepts of gender identity and expression.
  • Increase knowledge of language and terms used by trans* communities.
  • Identify challenges faced by and strengths of trans* individuals.
  • Learn effective tools for implementing affirming, safer services and environments for trans* and gender non-conforming people.
  • Improve confidence in providing competent services to the trans* community.

This training addresses gender identity and expression, transgender identity, and the unique experiences of trans* people. Participants will explore the challenges faced by trans* and gender non-conforming (GNC) individuals and are provided with tools to create safer, more affirming services and environments for trans*/GNC people.

 

LGBTQ Seniors
Audience: Providers of Services for Seniors
Objectives:

  • Understand concepts of sexual orientation and gender identity.
  • Increase knowledge of language and terms used by LGBTQ seniors.
  • Identify barriers experienced and strengths of LGBTQ older adults.
  • Learn effective tools for implementing affirming, safer services and environments for LGBTQ seniors.
  • Improve confidence in providing competent services to LGBTQ seniors.

LGBTQ seniors are an increasingly visible population and can face different challenges than their peers. Social isolation, stigma, and accessing culturally competent healthcare are just a few of the many issues encountered by LGBTQ older adults. This training helps service providers understand the unique needs of LGBTQ seniors and the best practices to ensure they can age with dignity and with access to the services and supports they need.

 

LGBTQ Youth
Audience: Providers of Services for Youth
Objectives:

  • Understand concepts of sexual orientation and gender identity.
  • Increase knowledge of language and terms used by LGBTQ young people.
  • Identify barriers to services experienced by and strengths of LGBTQ youth.
  • Learn effective tools for implementing affirming, safer services and environments for LGBTQ youth.
  • Improve confidence in providing competent services to LGBTQ young people.

Youth are now coming out at a younger age than ever before. Studies are showing that harassment, bullying and intolerance are creating hostile environments for LGBTQ youth to learn and grow. In addition to discussing the identities and coming out process of LGBTQ young people, this training highlights the unique challenges they face and how to create more supportive environments for them to thrive.

LGBTQ Youth
Audience: Youth
Objectives:

  • Understand concepts of sexual orientation and gender identity.
  • Become familiar with challenges faced by and strengths of LGBTQ youth.
  • Increase confidence in challenging bullying and creating safer spaces for LGBTQ youth
  • Reduce social isolation of LGBTQ young people.
  • Identify community resources available to help support friends and selves.

This presentation is designed for community youth programs, faith-based youth groups, and groups of youth in care. Many young people have the best of intentions of being an ally to LGBTQ youth, but don’t know how to turn their good intentions into action. This is an interactive presentation will addresses sexual orientation and gender identity, specific challenges LGBTQ youth face such as coming out, health, relationships, and school. Participants will also discuss ways to improve their school, home, and community environments.

 

LGBTQ Employees in the Workplace
Audience: Employees, Administrators, HR Professionals
Objectives:

  • Understand concepts of sexual orientation and gender identity.
  • Increase knowledge of language and terms used by LGBTQ communities.
  • Identify challenges and barriers faced by LGBTQ employees.
  • Recognize the benefits and value of LGBTQ individuals in the workplace.
  • Learn best practices for creating inclusive and affirming work environments.

When employees feel valued and included in their workplace, productivity and long-term commitment increase. This training addresses the challenges LGBTQ individuals face in the workplace and provides employers and employees with tools to create more inclusive environments to attract and retain valuable members of the workforce.

 

Trans* Employees in the Workplace
Audience: Employees, Administrators, HR Professionals
Objectives:

  • Understand concepts of gender identity and expression.
  • Increase knowledge of language and terms used by trans* communities.
  • Identify challenges and barriers faced by trans* employees.
  • Recognize the benefits and value of trans* individuals in the workplace.
  • Learn best practices for creating inclusive and affirming work environments.

This training addresses gender identity & expression, transgender identity, and the unique challenges faced by trans* employees. When people feel valued and included in their workplace, productivity and long-term commitment increase. Employers and employees will be provided with tools to create more inclusive environments to attract and retain valuable members of the workforce.

 

Delivering LGBTQ-Affirming Sexuality Education
Audience: Sexual Health Educators
Recommended Prerequisite: LGBTQ Youth; Introduction to LGBTQ Identities & Experiences
Objectives:

  • Identify sexual health disparities among LGBTQ young people.
  • Recognize barriers to sexuality education experienced by LGBTQ youth.
  • Become familiar with LGBTQ-affirming language and approaches for sexuality education.
  • Learn how to adapt existing curriculum to be inclusive of LGBTQ young people.
  • Improve confidence in providing sexual health education to LGBTQ young people.

Comprehensive sexuality education is a key component in meeting the current and future sexual health needs of young people. Many LGBTQ youth lack education that is reflective of their experiences and identities. This training will equip educators with tools for developing and adapting sexual health curriculum to empower LGBTQ young people in making healthier sexual choices. Variation available for Delivering Trans*-Affirming Sexuality Education.